Passion, Focus, Performance & Travel with Shane Mooney
Welcome to The Success Code w/ Ben Silverman, hosted by entrepreneur, founder, Mr. USA, National Taekwondo Champion, and content creator Benjamin Silverman. Today we are joined by concierge luxury travel business owner Shane who share his tips and tricks on staying invigorated in his business and the best places to visit
Learn more about Peak Performance Fitness at www.thepeakperformance.org
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This podcast episode elucidates the transformative approach to travel planning exemplified by Shane, a luxury lifestyle specialist. He articulates how his company, Lugos Travel, revolutionizes the travel experience for busy professionals, enabling them to escape the burdens of meticulous planning and unforeseen complications. By offering over 75 curated tours across 20 countries, Lugos Travel ensures that clients can embark on their journeys with minimal stress, allowing them to remain in a vacation mindset from the moment they depart their homes. Shane emphasizes the significance of personalized experiences, urging listeners to recognize the intrinsic value of meaningful family vacations and the memories they create. Ultimately, this episode serves as a compelling testament to the notion that exceptional travel is a reflection of one's interests and desires, rather than merely a destination.
Takeaways:
- The Success Code podcast delves into methodologies that underpin the journey to achieving success in both business and personal endeavors.
- Listeners are presented with actionable strategies and pivotal moments that successful individuals have encountered throughout their careers.
- The discussion highlights the importance of relieving stress associated with planning vacations, particularly for busy professionals and families.
- Shane, the guest, elucidates his approach to simplifying luxury travel, ensuring clients enjoy seamless experiences without unnecessary complications.
- The podcast emphasizes that true vacations should commence from the moment one leaves home, rather than upon arrival at the destination.
- Listeners are encouraged to recognize that the essence of a vacation lies not in the location itself, but in the experiences crafted around their personal interests and preferences.
Links referenced in this episode:
Transcript
SA.
Speaker B:Foreign.
Speaker B:All right, everyone, welcome to the Success Code, the podcast where we crack the secrets to achieving greatness in business and life.
Speaker B:Join us as we dive into the strategies, habits and pivotal moments that have helped the world's most successful entrepreneurs and leaders reach the top.
Speaker B:Whether you're scaling your business, chasing your dreams, or just building your legacy, hopefully this will be your playbook for unstoppable growth.
Speaker B:Today's episode of the Success Code is brought to you by Peak Performance Fitness, the ultimate transformation program for busy businessmen, leaders and entrepreneurs.
Speaker B:If you're ready to unlock peak energy, master your nutrition, and build a body that matches your ambition, then look no farther.
Speaker B:Our programs were created for high achievers who want to succeed not just in business, but in life.
Speaker B:No fad diets, no endless hours in the gym.
Speaker B:Just proven scientific strategies designed to fit your lifestyle and deliver results that last.
Speaker B:If you're interested, Visit the Peak Performance.org today to take your first step forward in the ultimate transformation.
Speaker B:Because true success starts with you.
Speaker B:So welcome today's episode.
Speaker B:We've got a really exciting guest, Shane, here who does luxury travel, and I'm not going to screw up his introduction because I'm sure he can introduce himself better than I can.
Speaker B:So, Shane, tell us a little bit about who you are and what you do.
Speaker A:Thank you, Ben.
Speaker A:It's a pleasure to be here.
Speaker A:So I am a luxury lifestyle specialist, and what that simply means is that I send busy couples and families or groups of friends on custom private luxury vacations worldwide.
Speaker A:And we currently offer over 75 tours in 20 countries.
Speaker A:And like you with peak performance.org are going after busy professionals who really don't have the time to scale up and be an expert in their personal fitness.
Speaker A:We actually emulate a similar model, assuming that people are busy with their lives, their kids and their stuff like that and don't need to become professionals at travel either.
Speaker A:So we take the entire process and make it super simple for people to be able to travel.
Speaker A:It's not just the pretty pictures, it's all the process that it takes to get there, too.
Speaker B:I'm sure there are men all over the world so grateful to their wives not being angry at them because they let you plan the trip instead.
Speaker A:We make a lot of wives happy because they sometimes are the ones who are planning them.
Speaker A:And we found that when you plan it yourself, there's two things you'll never be able to do.
Speaker A:You'll never be able to surprise yourself.
Speaker A:Oftentimes, you'll be living out the entire experience.
Speaker A:You know, web Page by webpage, months before you go.
Speaker B:Right.
Speaker A:The second thing you can never do is you can never clock out completely because international travel today has become significantly more in demand and thus more complicated.
Speaker A:And so we're seeing, you know, some problems.
Speaker A:On basically any trip, if you book it yourself though, you go from vacation mode to work mode and you stay in work mode until you've solved the problem or until there's another problem.
Speaker A:And so you never really get to truly be in your vacation.
Speaker A:So we help, we help to make sure that you actually stay in vacation mode from the minute you leave your house.
Speaker B:That's so, that's so funny because I never actually thought about it until you just mentioned it.
Speaker B:But that is probably why every time I travel, I come home feeling like I need a vacation.
Speaker A:Yeah, that's exactly.
Speaker A:That's precisely why.
Speaker A:Actually, you know, like we have, we've had clients that, you know, we, we always include private transportation from the hotel to the train station or from the train station to the hotel and stuff like that.
Speaker A:Anytime you have your luggage.
Speaker B:Yeah.
Speaker A:And so, you know, it's, it's, it's, it's not something we deal with here in America very often, but train strikes, you know, happen quite oftenly in Europe without really a lot of warning.
Speaker A:And so, you know, our clients were in Italy the next morning they were transferring to a different city via train.
Speaker A:And so at 2am There was a train strike, you know, announced.
Speaker A:Well, when you book it yourself, you wake up that morning, check out of your hotel, you show up at the train station and that's when you find out there was a train strike and you're not going to make it to your next spot.
Speaker A:Not only can you not get to the next spot now you can't even go to the hotel you were in because they've already, they're already booked for all the other people.
Speaker A:And so you start looking at like how problematic one small thing can be like that.
Speaker A:And then you realize that when you deal with our company, you get in the car in the morning just like you expected to.
Speaker A:And that's when you're informed that there's a train strike.
Speaker A:But no worries, we're going to have the car take you all the way to the next destination.
Speaker A:And because it's kind of far and because it's going to take a while, we've already arranged for a two hour stopover in a new town along the way.
Speaker A:No additional charge, no fuss, no muss.
Speaker A:Now you have a whole experience in getting to the new place as Opposed to a problem.
Speaker B:Stress free adventure.
Speaker A:Yeah, yeah, we, we call it a vacation from planning a vacation because we introduce that stress free nature from the very jump.
Speaker A:But honestly it's, it's the, through the whole experience as well.
Speaker B:I love it.
Speaker B:So out of curiosity, how did you get into this, this sort of line of support?
Speaker B:Were you originally in travel or is this something you felt it like, kind of.
Speaker B:If you're willing to share, I'd love to hear like your, your origin story, you know, if we were superheroes, like.
Speaker A:How to give you the tldr.
Speaker A:Because it's a, it's a long story, but basically no, I, I grew up traveling.
Speaker A:My dad was a roughneck, drilled for oil on an exploratory ship.
Speaker A:So I lived, you know, in Australia and Borneo.
Speaker A:I was an exchange student in high school in Spain.
Speaker A:Like in large part travel just sort of got me.
Speaker A:But I graduated college and started for 12 years in sales and finance jobs having nothing to do with travel.
Speaker A:And so it wasn't until actually that I was 34 years old, I had really just reached the zenith of the stress and bullshit that I was willing to put up with in the corporate world.
Speaker A:And it had me so checked out that I was going to sell everything I owned, move to France with no job and become a ski instructor.
Speaker A:Just because I liked to ski doesn't sound like a hydra.
Speaker A:You just like push all your chips in the middle and you're just like, you know, effort I'm in.
Speaker A:And life is funny because my mom actually saw an article in a magazine about a guy who had a 20 year real estate agency, sold everything, moved to France and started a ski school.
Speaker A:And I was like, bro, this guy is doing exactly what like I was thinking.
Speaker A:So I reached out to him directly with a really long email.
Speaker A:He literally responded immediately.
Speaker A:And the next day we spoke for four hours.
Speaker A:And that was like a moment that actually changed my life dramatically because Instead of spending 3, 4 weeks selling all my stuff and getting ready to move, I spent three or four weeks researching this particular industry and seeing that really in 60 to 80 years, nothing had changed.
Speaker A:So, you know, I really felt like based on my experience, my knowledge of technology and things like that, that we can create a better system for people to be able to have these great experiences without having to become experts in travel and without the stress of knowing that, like, hey, if something goes wrong, what do I do?
Speaker A:And so that's kind of the long story short.
Speaker A:But I, I can drill down on any of that if you have.
Speaker B:I mean I think that's, it's really interesting.
Speaker B:And a lot of people, I always ask are, what was the, the defining moment when they decide to quit their 9 to 5 and go into becoming a business owner or an entrepreneur?
Speaker B:And most people do it a little bit differently where they're, they're working and they have an idea and they have to make the jump, right?
Speaker B:They're like, okay, am I going to do it?
Speaker B:Whereas it sounds like you kind of were, you were already done, you were, you were clocked out.
Speaker B:You're like, I'm, I'm, I'm done with this.
Speaker B:And then you were just waiting to find what was the thing you were going to do.
Speaker A:Yeah, honestly, I mean, once I found out what a tour operator was, I knew I never wanted to be a travel agent.
Speaker A:And most people confuse the two.
Speaker A:They think that they're the same.
Speaker A:Definitionally, it's very, it's, it's not something that's commonly known, but once I knew, it became plan A, B and C for my whole life.
Speaker A:And I was like, I'm all in, like, what do I need to do to figure this out?
Speaker A:And so like, just to put a definition on it, a travel agent is, is not going to build your tour for you, okay?
Speaker A:They are a go between, between clients like maybe yourself and tour operators like myself.
Speaker A:Most tour operators deal only B2B with travel agents.
Speaker A:Okay?
Speaker A:Tour operators are the actual companies that build everything you see, touch, taste, feel, do all the stuff, right?
Speaker A:And travel agents go pick the tour operator that most closely matches to what their client wants.
Speaker A:But here's the real caveat, and this is why specifically I chose to be a tour operator and not a travel agent.
Speaker A:A travel agent doesn't actually work for their clients.
Speaker A:It may seem like it because the clients are the ones who called them, who talked to them and all that stuff.
Speaker A:But the honest truth is most travel agents do not work from a fee based perspective.
Speaker A:They work from a commission based perspective.
Speaker A:So if you and your wife, you and your wife said you wanted to go to Florence, Italy, okay?
Speaker A:So you would paint this grand vision of this vacation you want for your family, including what you're going to do in Florence.
Speaker A:And you assume that the travel agent is going to go out and be like, yeah, we, we got this great spot.
Speaker A:Well, here's how it really breaks down.
Speaker A:Tour opera, tour operator A does exactly perfectly what you would want.
Speaker A:It's like to a T exactly what you want, but they pay a 10% commission.
Speaker A:And tour operation B and C do pretty close but pay 12 or 15%, which one do you think you're going to know about and which one do you think you're never going to hear about?
Speaker A:Right.
Speaker B:So it's just like the real estate industry used to be.
Speaker A:It is exactly like that.
Speaker A:And so in essence, you have this perception that someone is out there working for you when truly you've given them a reason to work for themselves.
Speaker A:And us being a tour operator allows us to control the entire experience.
Speaker A:And, and then Furthermore, we went B2C, we went straight to the consumer because one, why should I inflate my prices artificially just to pay some in between who's not really bringing a lot of value?
Speaker A:And two, because we can control the experience, we now can get very custom and personalized with the things that we do for you and your family and elevates the experience for a better price.
Speaker B:So it sounds like what you guys are doing is a little bit different than probably other tour operators.
Speaker B:Help, help me understand other than that, or is that the key way, like how are you guys kind of disrupting the space?
Speaker B:And what is what has contributed to you being more successful than other tour operators that follow the standard model?
Speaker A:Ben, we are crazy different than every other travel company on the planet.
Speaker A:And there's only one way for me to show you what I mean by that.
Speaker A:So every single tour operator on the planet uses the exact same workflow.
Speaker A:A web form is going to lead to a phone call, usually about a half an hour to an hour.
Speaker A:That's what you usually have with your travel professional.
Speaker A:Okay.
Speaker A:It's going to take the tour operator three to five business days to create that proposal for you and send it to you.
Speaker A:At the end of that, when you have the information, that's their best guess at what you might want.
Speaker A:But in 10 years of doing it that way, I never ever got it 100% right.
Speaker A:So a hundred percent of clients were like, hey, we need you to change something.
Speaker A:Could be the dates, a tour, could be a hotel.
Speaker A:Like any changes cost another three to five business days.
Speaker A:Okay?
Speaker A:And so the process of buying travel is typically a three week endeavor.
Speaker A:Now here's what I really looked at for the first 10 years when we were doing this is if clients like yourself were to come to me five, six months out with this particular issue, a three week process is no big deal.
Speaker A:Right?
Speaker A:But that's not really where people are.
Speaker A:That's not what people do.
Speaker A:I think what people really realize is that buying travel is kind of a stressful, time intensive process.
Speaker A:And so they do what everybody does.
Speaker A:They put that decision off, right?
Speaker A:They don't want to touch it until one of something else happens.
Speaker A:Right?
Speaker A:You become keenly aware that flights are getting more expensive, hotels are getting more expensive, it's harder to find guides and booking things and stuff like that.
Speaker A:Usually what I call the spring break effect.
Speaker A:Your kids are one or two weeks away from spring break and you're like, holy crap, what are we doing for spring break?
Speaker A:And then your brain goes, oh my gosh, what are we doing for summer?
Speaker A:And that's when you're like, oh crap.
Speaker A:The hit, it's hit the fan.
Speaker A:So where most people call a travel professional is two to three months out.
Speaker A:Which means that if you can see me, your stress is already here.
Speaker A:And now you're introduced to a three week process.
Speaker A:And so what I've found is that people under stress will take a bad plan over having no plan make sense.
Speaker A:And so the bad plan in this particular instance is you're going to take a cruise, you're going to go to an all inclusive resort or you're going to go somewhere you've already been before.
Speaker A:Because all three of those things are easy to plan, very quick, they're not optimal, they're not great, they're not good options, right.
Speaker A:But they're okay.
Speaker A:And you can say, I have a plan.
Speaker A:I now, no need to worry about this, I don't need to think about this.
Speaker A:Right?
Speaker B:And it's kind of like it's the pain, you know, right?
Speaker A:You've been at the pain, you know, it's a perfect way.
Speaker A:But, but let me tell you something that I, I, that really changed my life.
Speaker A:And, and I think it changes how I interact with my clients.
Speaker A: I call it my: Speaker A:Okay, so, so you seem pretty young.
Speaker A:I'm not going to do this to you, but somebody did this to me.
Speaker A:I was 35 years old and they were like, how old are you?
Speaker A:I said 35.
Speaker A:And he goes, oh, okay.
Speaker A:So you have roughly 40 summers left.
Speaker A:And I was like, gut punch.
Speaker A:Like, what do you mean?
Speaker A:Like you don't think about it in those terms usually, right.
Speaker A:But it's like, oh my gosh, he's not wrong.
Speaker A:And then when I had a kid, this is the 18 part, you have 18 summers to solidify the relationship you're going to have with your child for the rest of your life.
Speaker A:And statistically Speaking, on the 18th year alone, you're going to spend more time in that year than you will with that child for the rest of your natural life.
Speaker A:And that when you really start to think about it, puts a fine point on how important are these family vacations?
Speaker A:How important is it to spend that time with your spouse doing something epic that creates great new memories.
Speaker A:And when you realize that it's a true wasted opportunity and resources when you take that cruise all inclusive or go somewhere you've been before.
Speaker A:And so now all of that is the problem, right?
Speaker A:I think I, I laid it out pretty good.
Speaker B:Yeah.
Speaker A:Now, so what did we do?
Speaker A:So Lugos Travel offers over 75 tours in 20 countries.
Speaker A:Anybody can get a proposal with no phone call in less than 10 minutes.
Speaker A:You can customize it completely yourself with zero back and forth and you can purchase knowing that you can take that tour on any day of the year.
Speaker A:Completely private tours, just you and your wife or just your family.
Speaker A:No other groups are going to be mixed in no addition, no, no price change.
Speaker A:Okay.
Speaker A:It's just very direct.
Speaker A:I want to take this tour, I'll take it any day of the year that I want to.
Speaker A:And there's the price.
Speaker A:And so what we've been able to do is take a three week process and last year we had a client that went that never heard of us to a completely planned 11 day tour that left 12 days later in less than two hours.
Speaker A:So you can take a three week process or you can take it in two hours and get back to your stress and get back to your life, but not sacrifice a single experience that you'll be able to cherish for the rest of your life.
Speaker B:I think that's incredible because if I just think about how I do my own trips, right?
Speaker B:So, so peak performance.
Speaker B:Our, our fitness coaching is, we've, we've been in business officially for about five years.
Speaker B:Me and my partners, we started doing the work freelance and on our own maybe about 13 years ago, but even then things didn't get organized until, you know, within the past couple of years.
Speaker B:And even now I have no idea where and what I'm going to be doing six months down from now.
Speaker B:I don't plan, I don't plan trips six months because I have no idea whether we're going to be hiring 20 people or I'm going to be looking like, I'm going to be like, what are we doing this month?
Speaker B:Are we okay?
Speaker B:Like the, the variability is so intense that whenever we do travel it's like, wow, we just had a great quarter, let's go somewhere, I've got three days, what are we going to do?
Speaker B:And so I can see how being able to Move quickly is really, really powerful, particularly for entrepreneurs and people that are like that.
Speaker B:Where.
Speaker B:If you don't know where you're going to be a year from now, me and my wife, what ends up happening is we just haven't traveled.
Speaker B:You just don't travel because you can't plan.
Speaker B:And then like you said, I can't even remember how many times I've done exactly what you said, which is you're like, yeah, let's do something in March.
Speaker B:And then you look at flights, you're like, cool, there's a good price now, but let's, you know, we don't know what's going to happen.
Speaker B:We'll wait then.
Speaker B:It's February.
Speaker B:Prices are getting crappy.
Speaker B:Okay, well, do we want to spend an extra $5,000?
Speaker B:I don't know.
Speaker B:Let's see if the prices go down.
Speaker A:They don't.
Speaker B:And then you're like a week away and you're like, okay, so I guess we're not going.
Speaker A:Yeah, yeah, that, that happens all the time.
Speaker A:And if you don't make a plan, nothing will happen.
Speaker A:You know, that's, that's the honest truth.
Speaker A:So what we do is we really streamline the process and make it simple for you to make a plan and you don't have to pick your dates when you buy.
Speaker A:You can consult with us later.
Speaker A:You can be like, hey, we want to have, you know, less crowds.
Speaker A:We want to do this, we want to do that.
Speaker A:Like, we want to enjoy a specific thing.
Speaker A:Like you said you lived in Japan.
Speaker A:Some people want to see the cherry blossoms.
Speaker A:That narrows down the amount of time that we have that we can fulfill that, but we can make that happen after the fact, once you've made the decision to just do it.
Speaker B:So over all of your years kind of doing this, what have you seen to be the most successful types of trips that people can take?
Speaker B:Like, so if someone, obviously if someone wants to do it right, they should always get professional help and, and get someone to do it.
Speaker B:But what have you seen to be the best vacations?
Speaker B:Obviously, it sounds like not the cruises and not the all inclusive resorts.
Speaker B:But what are, like, what are the components to a fantastic vacation?
Speaker A:First of all, kudos.
Speaker A:That's a great question.
Speaker A:I don't get asked a lot.
Speaker A:So what are the components?
Speaker A:You know, I think the honest answer is it's different for everybody.
Speaker A:And so the way that I've always approached things is if I know who you are, right?
Speaker A:Like, do you and your wife go to opera or do you not.
Speaker A:Do you like A specific kind of music or another.
Speaker A:Like, do you like to go to concerts, do you like to ride bikes?
Speaker A:Like, what are your actual day to day likes and loves?
Speaker A:And what do you, what do you, what feeds your soul from that perspective?
Speaker A:And then when I can take those likes and loves, I can craft an experience for you in any country worldwide that feeds your soul because it's not about the place, it's about how you interact with the place.
Speaker A:Like, are you a foodie?
Speaker A:Well, we want to go somewhere where we can like maybe get you a winery or a breweries tour, a couple of tastings, a Michelin star dining opportunity.
Speaker A:We can concentrate those types of activities anywhere in the world.
Speaker A:And all we need to know is that you're kind of into food or you're kind of into champagne, or you're kind of into this or you're kind of into that.
Speaker A:But let's say, for example, you're a bit of an adrenaline junkie.
Speaker A:So in Florence, for example, we might take you an hour away to Modena and we'll go to the Ferrari factory, we'll take a tour of the Ferrari factory, we'll have lunch at the Ferrari restaurant, we'll check out the Ferrari track, and then just for fun, I'll get you a Ferrari California convertible to drive on public Italian roads for an hour.
Speaker A:Right?
Speaker A:Boom.
Speaker A:Now, like probably it we that serves most male clients of mine, right, but if you're more into motorcycles, we can do that at Ducati.
Speaker A:Or if you're not really into cars, we can do a hot air balloon ride over Tuscany or.
Speaker A:And I'm just literally concentrating on Italy right now because, you know, we're looking at Italy on the, on the thing.
Speaker A:But you know, for example, in Cabo San Lucas, we've got 600 horsepower Baja trucks that you can drive on a closed five mile loop.
Speaker A:Amazing.
Speaker A:Done it twice.
Speaker A:Love it.
Speaker A:In Belgium, we can put you in a U.S.
Speaker A:i'm sorry, not a U.S.
Speaker A:a Belgian Navy jet.
Speaker A:And we can go mach speeds.
Speaker A:You can just take that kind of an experience.
Speaker A:Or we can fly you over World War I battlefields in a P51 Mustang.
Speaker A:You know, how do you want to interact with things?
Speaker A:It doesn't really matter where you go, it just matters who you are.
Speaker A:And I think that's kind of the biggest takeaway I have is people worry so much about where they're going to go.
Speaker A:And it's just a place.
Speaker A:There's other, there's things to do there for lots of different interests.
Speaker A:Like if you like museums, Paris has over 135 museums.
Speaker A:What are you into?
Speaker A:Because if you're into postage stamps, we can go to a postage stamp museum.
Speaker A:We don't have to go to the Louvre or the.
Speaker A:Or.
Speaker B:Okay, I've got another hard question for you.
Speaker B:And maybe this might only be a small percentage of our listeners, but it represents me.
Speaker B:What advice or how would you instruct someone who, as you might say, doesn't know who they are?
Speaker B:Someone who's never gone traveling before, who, who's, who's like, who just draws a blank if you're like, what do you want to do?
Speaker B:Or what are you into?
Speaker B:And they're just like, I don't know, how would you, what questions would you ask them or advise them to ask themselves so that they could get a lock on?
Speaker B:So that when they do talk to someone to plan their trip, they'll be able to give better information and actually figure out, well, what does a good vacation look like?
Speaker A:That's a great question too, Ben.
Speaker A:So let me tell you what our normal structure is for all of those 75 tours, because we've answered that question for lots and lots of people.
Speaker A:Okay?
Speaker A:So a basic structure includes anything that anybody would need, whether they've never been somewhere or they've been there five times.
Speaker A:That's how we do our proposals without any back and forth is because we're not giving you everything that anybody should do, we're giving you the basic things that everybody needs.
Speaker A:Okay?
Speaker A:And that's where we start as a platform.
Speaker A:So we're going to take care of private English speaking transportation at all times that you have your luggage, and that means we pick you up from your front door of your house and we take you to the airport.
Speaker A:Because we feel that a vacation should start when you leave your house, not when you get there.
Speaker A:Right.
Speaker A:So we include that also from the airport in the hotel and stuff like that.
Speaker A:We, and basically we're just taking care of everything that's not like a 5 or 10 minute cab ride to dinner.
Speaker A:Okay?
Speaker A:Alternatively, we also include four star hotels as a minimum.
Speaker A:We do at least a one category room upgrade.
Speaker A:So our clients are always in a superior or deluxe room so that you have a little bit more space like an American style hotel.
Speaker A:But also that gives us the ability to get you a better view and things like that.
Speaker A:So it's better all around.
Speaker A:We include a welcome dinner on the first night because usually that's a stressful point.
Speaker A:You don't really know the city yet or where to go and you don't Want to have a bad meal, especially to start off your trip.
Speaker A:So we get you that and it's included.
Speaker A:We have breakfast every day covered at the hotel.
Speaker A:Done.
Speaker A:You don't have to find what you're going to do.
Speaker A:And then we include one privately guided tour in each city that you visit.
Speaker A:And we always include skip the line access, wherever that's available.
Speaker A:So using Florence as an example, since you were talking about going to Florence with your wife, we could go to the Academia museum.
Speaker A:You go straight to the front of the line, you go straight into the museum, you get to see the real David and do all this stuff.
Speaker A:Okay.
Speaker A:And then lastly, we include a farewell dinner on the last night, because usually that's a stress point too.
Speaker A:You have to go back and pack for your departure the next day.
Speaker A:So all of our packages have that as a minimum.
Speaker A:But let's say, for example, it's a 10 day tour.
Speaker A:You go to three cities.
Speaker A:That means you had three private tours.
Speaker A:And that also means you have three or four days at leisure where there's really no particular plan.
Speaker A:And for that, what we did is we provide options that are categorized by whether you're culture person, foodie person, or adventure adrenaline person.
Speaker A:Okay.
Speaker A:And so we give actionable things that you can pick and you can choose those to fill up that space or what a lot of our clients do.
Speaker A:I call them serendipity travelers.
Speaker A:They like to just go and get lost in a city and like, figure it out.
Speaker A:The nice thing is, is that because of the tour we took yesterday, that gives you a good orientation of the city, the locations and what to see.
Speaker A:And do you now have an idea of what you might want to see?
Speaker A:But what we do as a finer point is we'll provide a map on a custom app that we have with your itinerary.
Speaker A:And it has points of interest throughout the city.
Speaker A:So you can actually get turn by turn directions, walking or driving to any of those points of interest.
Speaker A:So you can kind of make up your own adventure if you want to.
Speaker A:Right.
Speaker A:And then we go a little bit further and we say, okay, well, let's say, for example, Ben is over here and he's been checking out this part of Florence over here.
Speaker A:But you're hungry, right?
Speaker A:Well, you can throw a rock and hit a restaurant anywhere in Florence, but what about a good one?
Speaker A:So we provide vetted restaurant options throughout the entire city so that you can pull up your app and be like, hey, I'm hungry.
Speaker A:Where's a good spot for me to eat?
Speaker A:And you don't have hunt and peck.
Speaker A:So we basically provide all the tools and the ability for you to have a great time not knowing anything and not having to dive deep on anything.
Speaker A:And then we provide all the tools for you to figure it out on your own if you want to or to come in having a plan that already serves an interest that you have.
Speaker B:Love it.
Speaker B:That sounds awesome.
Speaker B:I like the map.
Speaker B:I like the map because as someone who is also typically directionally challenged.
Speaker A:Yeah, I mean, so on the map we include like the nearest 24 hour medical facility because when you're in an emergency, it's not time to start looking up where hospitals are.
Speaker A:Right.
Speaker A:Like we have the map.
Speaker A:On the map you can click, you can see only the hospitals, we have the points of interest, we have the restaurants, bars, things like that.
Speaker A:So basically we give you all the tools to be able to never be lost, always have.
Speaker A:It's like always having a friend.
Speaker A:And then furthermore, we also include 24 hour, 7 day a week concierge service.
Speaker A:So if you're just like, hey, we want to have dinner later tonight.
Speaker A:Can you set that up?
Speaker A:You make a quick phone call or a text and it's done.
Speaker B:Love it.
Speaker B:Well, that's awesome.
Speaker B:Shane, thank you again for sharing all of this really kind of disruptive activity you guys are doing in the travel world.
Speaker B:If someone is interested in getting your support to do a personalized travel, how can they get in touch with you?
Speaker B:Where should they go?
Speaker B:What should they do?
Speaker B:Who should they talk to?
Speaker A:Awesome.
Speaker A:Yeah, I mean I'm so, I'm very open to anybody that wants to talk about it at any time.
Speaker A:And you can check out my calendar or my contact information@shane mahoney360.com that's S H A N E Mahoney.
Speaker A:Like m ahoney360.com but honestly, our process is so simple.
Speaker A:You can go to Lugos travel.com, you can pick any of the destinations.
Speaker A:There's a listing of tours.
Speaker A:Find one that matches the amount of dates and the places that you want to go.
Speaker A:And there's a yellow box in every single tour detail page that says get your itinerary now.
Speaker A:And you fill out your name, email and phone number and Bam, you have 100% of the information you need just like that.
Speaker A:And from there we really take everything, you know, from that standpoint on.
Speaker A:So we respect that people have busy lives.
Speaker A:Like, do you have kids?
Speaker B:I don't.
Speaker A:You don't.
Speaker A:So people who have kids will resonate with this, right?
Speaker A:Is you, you get off work at five, six o'clock, you go home, you have dinner.
Speaker A:By the time you have the kids showered and pajama and bedtime, red and all that stuff and you put them to sleep, you know, it's usually like 8:30, 9:00.
Speaker A:That's if they don't play sports, by the way, it's 8:30, 9:00.
Speaker A:That's like usually the very first energy that you're going to have for the entire day to bring to your spouse on what you're going to do to plan your vacation.
Speaker A:What we realized was that's not your best.
Speaker A:Right?
Speaker A:That's not when you're really clicking about like all the things that you need to think about if you're going to be planning your own vacation.
Speaker A:And so we just wanted to take the reins off and make it super simple for people to be able to not sacrifice having an amazing time, but also not really add a bunch of stress to their lives either.
Speaker A:Love it.
Speaker B:Once again, thank you for joining the today's episode of the Success Coach Shane.
Speaker B:Everyone listening?
Speaker B:Make sure you go and check out Lugostravels.com and find your next perfect vacation.
Speaker B:Yep, it's Lugos Travel, NotTravel Lugos travel dot com.
Speaker A:Yeah, we'll have it as the ancient God of all arts and the protector of all travelers in ancient Gaul.
Speaker A:So I, I thought that we could really give a good nod to my French history.
Speaker A:My mom's from Paris.
Speaker A:But also really stand by the fact that we, we do a lot of stuff to be able to keep our clients safe.
Speaker A:And I think that's, that's super important.
Speaker B:Love it.
Speaker A:Cool.
Speaker A:Thank you, Ben.
